What to Expect

If you decide FRC is suitable for your needs (visit FAQ for help in figuring this out), the first step is to complete an online intake form which will be received by the FRC Coordinator who will send you a confirmation email along with other information. If we are a fit for helping you, we will put you on our wait list for services. 

For instructions on how to request a copy of our intake form go here.  

If you have additional questions, please contact us. 

FRC is run through Trinity Western University, which means that all of our counsellors are students in the Masters of Arts in Counselling Psychology program.  Since this is a learning environment, the student-counsellor works with a team of other student-counsellors and a supervisor, who is a Registered Clinical Counsellor.  All of your counselling will be one-on-one with the same counsellor each week. 

The supervisor and a few other counsellors will be viewing portions of the session through video camera from another room to check in on the counsellor for the purpose of providing the counsellor with feedback. All sessions are video-recorded so that the counsellor can watch the session to learn from it, but the videos are deleted after the counsellor has viewed them.  All video-recordings are stored on a password-protected computer and any digital files are encrypted to ensure confidentiality.  All of the information in each session is kept strictly confidential within that team unless you are a danger to yourself or others or child abuse is suspected.  

Once you reach the top of the waitlist, a counsellor will contact you to set up an appointment.  They will provide you with the information you need for your first session and answer any questions you have. You will be required to read and sign the informed consent agreement at your first session to receive counselling services. 

There is a $20 charge for counselling services per 50-minute session with a n FRC Practicum student (1st-year student) and $40 per session with an Advanced Practicum student (2nd or 3rd-year student). In case of hardship or exceptional circumstances, this fee can be reduced.  

Income generated from these fees goes directly back into enhancing the service offered to our clients, such as increased intake and referral service, and improved observation technology.

Method of Payment: Fees are due at the end of each session and can be paid by credit card, VISA debit card, cash or cheque. Cheques are to be made out to Trinity Western University.

We require 24-hours notice of cancelling a session. Should you provide less than 24-hours notice, you will be responsible to pay the full fee.

Please note that as a student-counselling program, FRC is not covered by third party insurance.