What to Expect


The Intake

If you decide FRC is the right fit for you, you can complete an online intake form here and you will be put on the wait list for services.  You will receive a confirmation email and an 

approximate wait list time.  You can also visit FAQ to assess if FRC is suitable for your needs.  

If you have additional questions, please contact us. 



FRC is run through Trinity Western University, which means that all of our counsellors are students in the Masters of Arts Counselling Psychology program.  Since this is a learning environment, the student-counsellor works with a team of other student-counsellors and a supervisor, who is a Registered Clinical Counsellor.  All of your counselling will be one-on-one with the same counsellor each week. 

The supervisor and a few other counsellors will be viewing portions of the session through video camera from another room to check in on the counsellor for the purpose of providing the counsellor with feedback. All sessions are video-recorded so that the counsellor can watch the session to learn from it, but the videos are deleted after the counsellor has viewed them.  All video-recordings are stored on a password-protected computer and any digital files are encrypted to ensure confidentiality.  All of the information in each session is kept strictly confidential within that team unless you are a danger to yourself or others or child abuse is suspected.  

Once you reach the top of the wait list, a counsellor will contact you to set up an appointment.  They will provide you with information you need for your first session and answer any questions you have. You will be required to read and sign the informed consent agreement at your first session to receive counselling services.  Click here to download a copy and read it before your first appointment.

Complete an intake form

Fees & Payment

There is a $20 charge for counselling services per 50 minute session with a practicum student (1st year student) and $40 per session with an intern (2nd year student). In case of hardship or exceptional circumstance, this fee can be reduced.  

Income generated from these fees goes directly back into enhancing the service offered to our clients, such as increased intake and referral service and improved observation technology.

Method of payment: Fees are due at the end of each session and can be paid by cash or cheque. Cheques are to be made out to Trinity Western University.

Cancellation Policy

24-hours notice of cancelling a session is required. Should you provide less than 24-hours notice, you will be responsible to pay the full fee.

Insurance Coverage

Please note that as a student-counselling program, FRC is not covered by third party insurance.